VoIP is a revolutionary technology that is completely reworking large and small telephone systems around the world.

What is VoIP?

VoIP (Voice over Internet Protocol) is the use of computer networks, often the Internet rather than the standard telephone networks to transmit telephone calls.

How it works

VoIP converts the voice signal from your telephone into digital signals in the form of data packets at one end, and then sends it over the data network and converts it back again at the other end to voice signals.

This technology has in fact been used for many years by all the large telecommunications carriers to carry their long-distance traffic. Now you as the end user can take advantage of this technology. VoIP gives you advanced features that would be impossible or cost prohibitive to implement using standard telephony systems.

Convergence of data and voice networks

Because voice over IP uses your data network to carry voice traffic you no longer have to manage two networks - one for voice and one for data. Voice essentially becomes just another application on the data network just like email or the web. This greatly reduces both infrastructure and management costs.

Advanced features

Roaming - VoIP allows you to take your handset anywhere, plug it in and be automatically connected to the corporate telephone system even from home or a hotel room. This enhanced mobility is great news for teleworkers and businesses who wish to decentralise their operations.

Application integration - VoIP "computerises" voice communications. It therefore becomes easy to bridge the gap between data and voice applications. Features such as address book dialling and email/voicemail integration come standard. More advanced applications such as CRM and corporate databases can easily be tied into a VoIP telephone system and be more cost effectively deployed.

Contact us for more information on how we can help you make the best of this technology.